Living in the technologically advanced world, which has a gamut of products to offer, we cannot expect the non-existence of the devil's mind, which creates fake products. As we are all aware, there is rampant prevalence of fake products and we as individuals and responsible corporates have to ensure ways and means to curb this menace.

To assure every one of the quality and standard of the products we offer, we have recently announced a campaign called 'Best Assured'. The rationale behind this is that when you buy HCL products, you buy the surety and performance that HCL has been delivering to its customers over the past 30 years. And we proudly say, "With HCL, you can be best assured".

The 'Best Assured' campaign attempts to spread awareness about what you as a customer should look for when you need to buy a PC, what are the components where you can be cheated by an unreliable source.

Some of the attributes that one should look for while buying a PC are as follows:

Mother Board: Beware of Motherboards that are not from the leaders. Is your motherboard designed for reliability, have the number of noise reduction & protection components been reduced, compromising reliability? Does it use the supporting chips that exploit the latest features? Make sure that it’s not a refurbished one, but a brand new one and it meets all the quality norms and standards.

In HCL PC you get motherboards that are made by top international manufacturers only .This means best components in the motherboard that are designed and made as per HCL’s stringent quality norms.

Monitor: Beware of refurbished, degraded or old monitors that result in low intensity & high radiation, which may harm your health. Beware of cheaper Class B products and always insist upon certifications like Energy star and MPR.

With HCL PCs you get brand new monitors fitted with Class A picture tubes and panels that ensure long stress free performance with true colors and are good for your health too.

Operating Software: Beware of Pirated OS that may offered free to you. Beware of counterfeit OS kits, which come with CD, Hologram and original looking packaging. These counterfeit OS are absolutely not reliable or offer any genuine support, and may lead to your PC failure anytime, anywhere.

With HCL you get the genuine OS that is backed by the genuine support and would support all your applications & environments. Today the only way to ensure that your system is secure and compatible to wide range of software and hardware and various mobility standards that you will use on your system.

Power Supply: Beware of untested and unreliable SMPS that can damage components of your PC due to unpredictable power/voltage surges.

All HCL PCs come equipped with a SMPS that is specifically designed for Indian Power conditions and is FCC , CE and UL certified. These SMPS are built to withstand wide input voltage fluctuations and have safety protection from excess voltage and short circuits . They also support power saving features on all other components in your PC.

Processors: Beware of non genuine processors that are re-marked or over clocked to show you false speeds.

In HCL PCs you get genuine and reliable processors, that are sourced directly from the manufacturers and have not been remarked or over clocked. HCL is a technology partner to all leading processor vendors. From HCL you get a total system designed and configured to extract the best performance from your processor.

Hard Disk Drive: Beware of refurbished, refitted HDDs. Or the ones that did not pass manufacturers test or that was repaired, reformatted and fitted in your PC as new. These disks not only are of inferior quality, but they slow your system down, reduce the life of your PC and compromise the safety of your data.

In HCL PC you get brand new, best category hard disk drives that come directly from the leading international manufacturers. Special care is taken to fit these HDDs in your PC, so as to minimize incidents of “hand touches” and shocks, to ensure longevity of the hard disk and your precious data.

Memory:Beware of unknown brands that may contain memory chips from rejected lots. Memory modules may be untested or have lower tolerances, resulting in sub optimal usage of your PC. Beware of remarked chips, are you paying for what you are actually getting?

With HCL PC you get the memory modules sourced directly from the world leaders. Each selected carefully to match up to the demanding speed of today’s systems. Each module is tested and certified for the subsystem it will be shipped with, ensuring 100% compatibility.

Support Services:Beware of assemblers that offer annual maintenance contract at lower rates. Most assemblers take your PC into maintenance contract and cannibalise by pulling out the branded parts and return your PC with spurious parts. Most assemblers remove unused parts from your PC without your knowledge.

With HCL support, you can be rest assured as we follow approved processes when we take your PC away from you.

Fraudulent and substandard equipment isn't going to disappear from the market, unfortunately, and there are many indications that the problem will keep growing. But by carefully evaluating the product on above-mentioned parameters, the chances of being burned by bad components can definitely be lowered.

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