HCL Infosystems is among the leading players in all the segments comprising the domestic IT products, solutions and related services business, which includes PCs, servers, networking products, imaging & communication products.

Continuously meeting the ever increasing customer expectations and applications, its focus on integrated enterprise solutions has strengthened the HCL Infosystems SSO's (System Support Organization) capabilities in supporting installation types ranging from single to large, multi-location, multi-vendor & multi-platform spread across India. The SSO, comprising a direct support force of over 1600+ members, is operational at 170+ locations across the country and is the largest such human resource of its kind in the IT business. A majority of the SSO members have been specially trained in a variety of supporting solutions, the company's key focus area.

HCL Infosystems ' manufacturing facilities are ISO 9001 - 2000 & ISO 14001 certified and adhere to stringent quality standards and global processes. With the largest installed PC base in the country, four indigenously developed and manufactured PC brands - 'Infiniti', 'Busybee' 'Beanstalk' and the 'Ezeebee' - and its robust manufacturing facilities; HCL Infosystems aims to further leverage its dominance in the PC market. It has been consistently rated as Top player in PC industry by IDC .The 'Infiniti' line of business computing products is incorporated with leading edge products from world leaders such as Intel. A fully integrated and business-ready family of servers and workstations, the 'Infiniti Global Line' is targeted at medium and large companies to help them to manage their enterprise-related applications. It has considerable dominance in verticals like finance, government, and education & research.

The Frontline Division of HCL Infosystems has an extensive network of over 1000 resellers across 300 cities. Frontline Division has actively promoted the penetration of PCs in the home and the small office/home office (SOHO) segments, through Beanstalk PCs, Toshiba Laptops & Dragon Speech Recognition Systems.

Constant evolution with changing times has helped HCL Infosystems retain its leadership and profitability for all stakeholders. In 1992, HCL formed a joint venture company, HCL HP, with the international computer giant, Hewlett-Packard (HP), and precipitated a technological leap by achieving world class manufacturing expertise in the country for HP's RISC/UNIX based business servers and workstations. In 1997, HCL and its joint venture partner, HP, re-organized their joint business activities in India through the buying back of HP's 26 per cent of equity in HCL HP by the HCL promoters.

Last year, HCL entered into an alliance with SUN Microsystems to be their Enterprise Distributor for entire range of SUN products. Combing the latest technology & best-practices from SUN, with 27 years of customer relationship and pan Indian sales & service expertise of HCL, it aims to leverage the relationship to offer complete spectrum of IT to the end user.

HCL has closely seen the IT industry rise from scratch, and has actively participated in its progress. During the twenty-seven year journey, it has picked up valuable lessons in serving the IT needs of the Indian customer and gathered domain expertise to successfully service various businesses.

HCL InfiNet,our 100% subsidiary focuses on the ever-growing segment in Imaging, Telecom and Communication products, solutions and services. HCL InfiNet's product portfolio covers a range of other office automation and communication products through alliances with world leaders - including mobile communication products from Nokia, Duprinters from Duplo, LCD projectors from InFocus, Mass Mailing solutions from Pitney Bowes and voice and telecommunication solutions from Ericsson. It has an exclusive sales and support partnership with Toshiba Corporation, Japan, for sales and servicing of its imaging and photocopier products.

The Managed Network Service offerings for corporates include VPNs, ASP offerings, Co Location/ hosting, CDNs, security, corporate internet telephony solutions, technical and consumer help desks, 24/7 Network Operations Centre monitoring and a host of value added networking services. Consumer services include dialup PSTN/ISDN Internet access, Valufon calling cards and VoIP telephony devices.

As a leading information enabler, HCL Infosystems has long standing relationships with world technology leaders such as SUN for enterprise computing solutions, Intel and AMD for PCs and PC Servers; Microsoft, Novell and SCO for operating systems and software solutions; Toshiba Corp. for business automation equipment; and Oracle, Sybase and Informix for RDBMS platform, EMC, Veritas for storage solutions. The aim is to straddle the entire landscape of information enabling technology far more comprehensively, effectively and competitively.

Indeed, a vision to create enterprises of tomorrow.