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HCL Infosystems, India’s premier information enabling ICT System Integration Company announced today that it has been selected to implement ‘System Integration Project’ for state-run Bharat Sanchar Nigam Ltd (BSNL). The Rs. 240 crs contract involves implementation of over 60,000 ERP licences, making it the largest rollout in terms of licenses issued for any single project in the country. The prime objective of ERP system is to improve the information flow to facilitate better decision making leading to overall improvement in the performance of the organisation by way of improvements in the productivity, cycle time, financial performance and information transparency.


As a part of the BSNL’s business transformation programme, HCL will migrate India’s leading telecommunication company’s Finance, Commissioning & operations functions onto a single ERP system. The project rollout includes setting up of the main Data Centre at Hyderabad and the Disaster Recovery Data Centre at Kolkata. Installation and commissioning at these centres will streamline these business processes, provide a single view of the business, aiding compliance to storage system, security system, enterprise management system, network management systems, access management system etc. of existing data centres. The decision to cover the whole organization country wide by investing in ERP licenses clearly communicates BSNL management intent to create a single seamless platform all over the corporation.

Key Highlights:

  • HCL Infosystems BSNL deal, worth Rs. 240 crores
  • With over 60,000 ERP licenses, it is the single largest rollout of ERP licenses issued for a project in the country.
  • Main Data Centre to be set up in Hyderabad and Disaster Recovery Data Centre in Kolkata
  • A Seven year project contract which includes training BSNL employees and business process reengineering.
  • The project entails installation, operations, maintenance, training and customization by consolidating the different systems onto a single ERP platform



To deliver on this project HCL is drawing from its deep experiences of implementing many turnkey projects for BSNL including deploying prestigious contracts such as National Internet Backbone (NIB), Implementation of Call Detail Record (CDR) based customer care & convergent billing systems and the more recent WiMax Rural project, that involves setting up of infrastructure for providing internet connectivity to rural Community Service Centres through Wireless Access Network (WAN).

Four years back HCL started its journey of transformation into a systems Integration company. Since then, HCL’s System Integration business has seen growth in different segments. Apart from telecom HCL has successfully implemented many prestigious projects across different verticals like Power, BFSI, Media & Entertainment, eGovernance, Railways etc.

“This project for BSNL is in line with our focus on the System Integration business. There is no better endorsement than being chosen to provide ongoing ERP support services for BSNL, as this demonstrates the value that we bring to implementations of this kind in the system Integration arena. We believe that a country-wide ERP solution is critical to capture & map various business processes and management of work flow in order to provide better decision pathways in organizations with major footprint across the country” said Mr. J.V. Ramamurthy, Chief Operating Officer, HCL Infosystems Ltd.

The project contract is for seven years, including configuration, business process reengineering, hardware, networking, operations & maintenance customization, training to BSNL employees and program management. This will enable BSNL to deliver services in a more cost-efficient way. In addition to replacing legacy systems, this BPR & ERP transformation program will yield better efficiencies for BSNL, due to creation of standardized platforms and common infrastructure, along with lower cost of integration & maintenance. BSNL has also selected HCL to provide ongoing support services for the project.


About HCL Infosystems
HCL Infosystems Ltd, with revenue (LTM) of US $ 2.7 billion (Rs. 12,445 crores) is India’s premier information enabling and ICT System Integration company offering a wide spectrum of ICT products that includes Computing,Storage, Networking, Security, Telecom, Imaging and Retail. HCL is a one-stop-shop for all the ICT requirements of an organization. India’s leading System Integration and Infrastructure Management Services Organization, HCL has specialized expertise across verticals including Telecom, BFSI, E-Governance & Power. HCL has India’s largest distribution and retail network, taking to market a range of Digital Lifestyle products in partnership with leading global ICT brands, including Apple, Cisco, Ericsson, Kingston, Kodak, Konica Minolta, Microsoft, Nokia, Toshiba, and many more. HCL today has India’s largest vertically integrated computer manufacturing facility with over three decades of electronic manufacturing experience & HCL desktops is the largest selling brand into the enterprise space. With India’s largest ICT services network that reaches to every corner of India, HCL’s award winning Support Services makes it the preferred choice of enterprise and consumers alike. HCL Infosystems has a 100% subsidiary that addresses the physical security technology system integration market. The subsidiary leverages technology to build a security framework called “Safe State” that will safe guard life, infrastructure & society.

For more information please visit us at www.hclinfosystems.in


About HCL

HCL is a $5 billion leading global Technology and IT Enterprise that comprises two companies listed in India – HCL Technologies & HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups, a pioneer of modern computing, and a global transformational enterprise today. Its range of offerings spans Product Engineering, Custom & Package Applications, BPO, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products across a wide range of focused industry verticals. The HCL team comprises over 60,000 professionals of diverse nationalities, who operate from 23 countries including over 500 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including leading IT and Technology firms.

For more information please visit us at www.hcl.in

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